Frequently Asked Questions
What types of projects do you take on?
We focus exclusively on custom work in metal and wood: furniture, architectural elements, gates and
railings, shelving, commercial fixtures, and one-off pieces. If you can describe it, we can usually scope
whether it fits our workshop.
How do I get a quote?
Contact us by phone or email with a short description, approximate dimensions, reference photos if you
have them, and your timeline. For larger jobs we often start with a consultation and, if needed, formal
drawings and budgeting through our project consulting service.
How long does a typical project take?
Timelines depend on complexity, materials, and current workload. Small pieces may take a few weeks;
larger or highly detailed work can take several weeks to months. We will give you an estimated range after
we understand the scope.
Do you work with designers and architects?
Yes. We regularly collaborate with homeowners, interior designers, and architects. We can work from your
sketches, detailed plans, or develop technical drawings in-house when you need help turning an idea into
something buildable.
What metals and woods do you use?
We work with common structural and decorative steels, stainless where appropriate, and a wide range of
solid hardwoods and engineered options depending on the application. We will recommend materials for
durability, finish, and budget once we know how the piece will be used.
Can you match an existing finish or style?
In most cases, yes. For wood we can tailor staining and sealing to get close to a sample you provide. For
metal we offer professional painting and treatments. Restoration projects often include matching historical
details as closely as practical.
Do you deliver and install?
For many projects we can arrange delivery and on-site installation, especially for larger or fixed elements
such as stair railings, built-ins, or commercial pieces. We will confirm logistics and any site
requirements before we finalize your order.
What is your service area?
We are based in Vilamoura, Portugal, and work with clients locally and regionally. For the right project we
can discuss work further afield—ask when you inquire so we can be clear about travel and shipping.
Do you restore old metal or wood pieces?
Yes. Our restoration and refurbishing service covers rust treatment, metal reinforcement, wood repair,
sanding, and refinishing. Bring photos or the piece itself when possible so we can assess what is feasible.
What payment terms do you use?
Terms depend on project size. We usually take a deposit to schedule production, with further payments tied
to agreed milestones or completion. You will receive a clear written summary of costs and payment schedule
with your quote.
Still have questions? Contact us.